Claude adds a note with each update and the hub shows a badge. Remove a note here and it disappears for everyone.

This is what staff see when they tap the red Downtime button. Start a section with # and a title. Start a line with ! for a red warning. Any other line is a step staff can tick off. Contacts: Name | Role | Phone (phone numbers become tap-to-call). To link a Google Doc or any web page, paste the full address in a step, or write [Step-by-step guide](https://docs.google.com/...). Set the Google Doc's sharing so staff can open it, and keep a printed copy because links need the internet.

Builds the Monthly Report page (report.html) that replaces the monthly email. Budget, Press Ganey and audit numbers come from the feeds on their own. You type the Ecosure results, the write-ups and the photos here.